Privacy Policy

Last updated March 1, 2025

This Privacy Notice for P MARKETING doing business as Plug For Growth ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

Visit our website at https://plugforgrowth.com, or any website of ours that links to this Privacy Notice
Use Plug For Growth. Plug For Growth offers comprehensive reputation management and digital marketing solutions designed to elevate your online presence, build consumer trust, and drive scalable growth. Our services include: Automated Review Requests: We send professionally crafted text and email invitations to your customers, prompting them to share their experiences on Google, social media, and other leading platforms. Our system uses proven messaging scripts and strategic timing to gather authentic feedback effortlessly. Reputation Monitoring & Insights: We track reviews and brand mentions across platforms, providing real-time dashboards and alerts. This consolidated view helps you address issues proactively and maintain a stellar reputation. Professional Review Responses: Our team responds to reviews on your behalf—thanking satisfied customers and addressing concerns promptly to demonstrate your commitment to feedback. Repurposing Reviews for Marketing: Transform your best reviews into social media content, website widgets, and highlight reels to attract leads by showcasing social proof. System Integrations: Our platform integrates seamlessly with your CRM, Google Business Profile, and social media accounts, automating workflows and centralizing review management. In addition, we provide specialized marketing solutions to fuel your growth: Lead Generation & Paid Advertising: Targeted campaigns to attract high-quality leads. Web Design & Sales Funnels: Custom landing pages, websites, and CRM-integrated funnels. Growth Consulting: Strategic guidance for securing funding, scaling operations, and optimizing development.
Engage with Us: Connect through sales, marketing, or events. By using our Services, you agree to our data practices outlined in this Privacy Policy.

Questions? Contact us at [email protected] if you have concerns or wish to exercise your privacy rights. If you disagree with our policies, refrain from using our Services.

SUMMARY OF KEY POINTS

This summary highlights key aspects of our Privacy Policy. For full details, review the complete policy below.

What We Process: We collect personal information such as contact details, payment data, and usage information to deliver our Services.

Sensitive Data: We only process sensitive information (e.g., payment details) with your consent or as permitted by law.

Third-Party Sources: We may gather data from public databases, marketing partners, social media platforms, and integrated platforms (e.g., CRMs).

How We Use Data: To provide Services, improve user experience, comply with laws, and market relevant solutions.

How We Process Your Information: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

Data Sharing: We share information with trusted vendors, service providers, and business partners under strict contractual terms.

Security: We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Your Rights: Depending on your location, you may have rights to access, correct, or delete your data.

FULL PRIVACY POLICY

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose

In Summary: We gather personal information that you choose to share with us.

We collect personal information you voluntarily provide when:

Creating an account for our Services
Expressing interest in learning about our company, products, or Services
Participating in activities on our platform (e.g., campaigns, integrations)
Contacting us directly for support or inquiries

Personal Information You Provide. The specific details we collect depend on:

How you interact with our Services (e.g., website visits, CRM integrations)
The choices you make (e.g., communication preferences, feature usage)
The products or tools you utilize (e.g., review management, paid ads)

This may include, but is not limited to:

Full names
Contact numbers and email addresses
Physical mailing addresses
Payment card details and billing information
Login credentials or verification details
Communication preferences (e.g., opt-ins for alerts)
Customer contact lists uploaded or synced via integrations.

Sensitive Information. With your explicit consent or as allowed under applicable laws, we may process sensitive data such as:

Precise payment details (e.g., card security codes)
Customer lists containing third-party information

Payment Processing. All payment transactions are securely handled by Stripe. We do not store full payment card details. For details on Stripe’s practices, review their Privacy Policy: https://stripe.com/privacy.

Accuracy Requirement. You agree to provide current, complete, and truthful information. Promptly notify us of any changes to ensure service continuity.

Automatically Collected Information

In Summary: Certain technical data—such as your IP address, device details, and usage patterns—is gathered automatically when you interact with our Services.

When you visit or use our Services, we automatically collect non-identifying technical and usage information. This data does not disclose your specific identity (e.g., name or email) but includes:

Device and Browser Details: IP address, device type, operating system, browser version, and hardware specifications.
Usage Patterns: Pages visited, features used, timestamps, and interactions within the Services.
Network and Location Data: Internet service provider (ISP), approximate location (derived from IP or GPS*), and system configurations.

This information is essential to:

Ensure the security, stability, and optimal performance of our Services.
Analyze trends, troubleshoot errors, and improve user experience.
Fulfill legal or regulatory obligations.

Like most companies, we use cookies and similar tracking technologies (e.g., pixels, web beacons) to gather this data.

Types of Data Collected

1. Log and Usage Data. Our servers automatically record operational, diagnostic, and performance metrics when you access the Services. This may include IP address, browser type, and device settings. Timestamps of your activity (e.g., pages viewed, features used). Error reports (e.g., system crashes) and hardware/software configurations.

2. Device Data. We collect details about the device you use to access our Services, such as unique device identifiers (e.g., advertising ID). Hardware model, operating system, and mobile carrier/ISP. Proxy server details and system preferences.

3. Location Data. We may collect your device’s location through: GPS: Precise coordinates (if enabled on your device), and your IP Address: Approximate region or city.

Google API

Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Information Collected From Other Sources

In Summary: We may supplement the information you provide with data obtained from trusted third-party sources.

To enhance our ability to deliver relevant marketing, personalized offers, and tailored services, we may gather limited information about you from external sources. These include public databases, joint marketing partners, affiliate programs, data providers, and other third parties. This data—such as mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), IP addresses, social media profiles, social media URLs, and custom audience profiles—is used to refine targeted advertising efforts, update records, and promote events aligned with your interests.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Summary: We use your data to operate, enhance, and secure our Services, communicate with you, meet legal requirements, and—with your consent—for other legitimate purposes.

We process your personal information for the following reasons, based on your interactions with our Services:

Account Management: To create, authenticate, and maintain your user account.
Customer Support: To address inquiries and resolve service-related issues.
Service Updates: To notify you about product changes, policy updates, and administrative matters.
User Communications: To enable interactions between users (e.g., via platform features you choose to use).
Feedback Collection: To request input on your experience with our Services.
Marketing: To send promotional materials aligned with your preferences (opt-out instructions are in "Your Privacy Rights").
Targeted Advertising: To display personalized ads based on your interests, location, and behavior.
Testimonials: To publish client reviews (with consent) that may include personal details.
Security & Fraud Prevention: To monitor and protect against unauthorized access or malicious activity.
Service Improvement: To analyze trends, measure campaign performance, and refine our offerings.
Legal Compliance: To fulfill regulatory obligations, respond to legal requests, and defend our rights.
Review Generation: To send SMS/email requests for customer feedback on behalf of users.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Summary: We process your personal information only when necessary and legally justified under applicable laws, such as with your consent, to comply with legal obligations, fulfill contractual agreements, protect rights, or serve legitimate business interests.

If you are located in Canada this next section applies to you.

We process your data with your explicit permission (express consent) for defined purposes or when your consent is reasonably implied by your actions (implied consent). You retain the right to withdraw consent at any time.

In exceptional cases, applicable laws may permit us to process your information without consent, such as during legal investigations or emergencies. For example:

When collecting data is critical to protect an individual’s interests and obtaining timely consent is not feasible.
For fraud investigations, security breaches, or threat prevention.
During business transactions (e.g., mergers) where legal requirements are met.
When processing insurance claims using witness statements or legal evidence.
To identify injured, ill, or deceased individuals and notify next of kin.
If there’s reasonable suspicion of financial abuse against an individual.
When consent would compromise investigations into legal or contractual breaches under Canadian law.
To comply with subpoenas, warrants, court orders, or legal record requests.
For data created during professional activities, collected in line with its original purpose.
When gathering information for journalistic, artistic, or literary purposes.
If the data is publicly available and permitted by regulations.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Summary: We may disclose your information in specific situations outlined in this policy and/or with designated third-party categories.

Third-Party Service Providers. We may share your data with third-party vendors, consultants, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information. We have contractual agreements in place with these parties to safeguard your personal information. These agreements ensure they cannot use or share your data except as instructed by us. Third parties are also obligated to protect the information they hold for us and retain it only for the duration we specify.